Video Surveillance at Les Medes: How We Keep Guests Safe while Respecting Privacy

Staying somewhere that feels safe shouldn’t mean giving up your privacy. That’s why Video Surveillance at Les Medes is designed around a simple promise: protect guests, staff, and property—while honoring your rights. Selected access points and facilities are monitored, recordings are used solely for security, and images are provided to law‑enforcement authorities only when legally required. In this guide, you’ll learn exactly what’s covered, how images are handled, and the rights you can exercise at any time.

What Our Cameras Cover—and Why

Our approach to video surveillance is purpose‑built for guest well‑being and operational security.

• Where cameras operate: Selected access points and facilities across the campsite.
• Why cameras operate: To protect guests, staff, and property.
• How recordings are used: Exclusively for security purposes.
• When images are shared: Only with law‑enforcement authorities when legally required.

Quick answer for busy readers

• Are cameras everywhere? No—only at selected access points and facilities.
• Are images used for marketing? No—security purposes only.
• Who can receive footage? Law‑enforcement authorities, when required by law.

The Legal Basis Behind Video Surveillance at Les Medes

We process personal data under several lawful bases that align with European data‑protection standards:

• Public interest: This includes the processing of video‑surveillance images for safety and protection.
• Legal obligations: Administrative processes and disclosures strictly required by law.
• Contractual or pre‑contractual necessity: To manage reservations and stays with guests and suppliers.
• Consent (limited scope): When sending information about activities or services that you’ve opted into.

These grounds ensure that any processing connected to Video Surveillance at Les Medes is necessary, proportionate, and tied to a legitimate purpose.

How We Handle Security Images and Personal Data

We apply a straightforward, security‑first and rights‑respecting approach:

• Purpose limitation: Footage is used only for security.
• Disclosures: Images are supplied only to law‑enforcement authorities when legally required, and personal data are otherwise disclosed to third parties solely in strict compliance with legal obligations.
• Data for bookings and stays: Booking data are processed to manage and invoice your stay and to send customer‑retention information. Such data are kept as long as the business relationship is maintained or as required to comply with legal obligations.

Your Privacy Rights—Clear and Actionable

You have robust rights regarding your personal data. At a glance:

• Right to be informed: Know why your personal data are needed and how long they are retained.
• Right of access: Request access to your personal data.
• Right to rectification: Supplement or correct inaccurate data.
• Right to erasure/blocking: Request deletion or blocking of your data where applicable.
• Right to withdraw consent: Revoke any consent you previously gave.
• Right to data portability: Request your personal data for transfer to another controller.
• Right to object: Object to processing; we will comply unless there are justified grounds for processing.
• Right to lodge a complaint: You may submit a complaint to the supervisory authority.

To exercise your rights, contact us at qualitat@campinglesmedes.com. You can also use the contact details provided in our Cookie Policy and Legal Notice.

Video Surveillance at Les Medes: Frequently Asked Questions

Are any areas of the campsite monitored by security cameras?

Yes. Selected access points and facilities are covered by cameras that record images solely to protect guests, staff, and property.

What are recordings used for?

Recordings are used only for security purposes.

Who can access or receive the images?

Footage is provided to law‑enforcement authorities when legally required. Disclosures otherwise occur strictly in compliance with legal obligations.

On what legal basis are video recordings processed?

Video‑surveillance images are processed as part of tasks carried out in the public interest, alongside other lawful bases relevant to campsite operations.

Can I access or delete my personal data?

Yes. You can access, rectify, or request deletion of personal data where applicable, and exercise additional rights like data portability and the right to object. Contact qualitat@campinglesmedes.com to get started.

Safety Is a Whole‑Site Commitment

Video Surveillance at Les Medes is one pillar of a broader guest‑care philosophy. As a year‑round, family‑oriented campsite with children’s activities, pools, and sports areas, we prioritize a welcoming environment that helps everyone feel at ease.

• Sanitary comfort: Two modern sanitary blocks with free hot showers, toilets, washing machines, tumble‑dryers, baby‑changing areas, heated interiors in winter, accessible cabins, and a dedicated chemical‑toilet station.
• Sports and play: A quick tennis court (book at reception), multi‑sports court, beach‑volleyball court, and a green rest area—available from 08:00 to 23:00.
• Pools and relaxation: Indoor facilities support comfort throughout the year, complementing our family‑friendly atmosphere.
• Dining and social time: The snack bar‑pizzeria provides both a spacious outdoor terrace and a cozy indoor area.
• Connectivity: Wi‑Fi access is available in multiple areas (coverage is partial site).
• Convenience: A free, outdoor, unguarded car park is located less than 50 metres from the entrance.
• Location: About 800 metres from the beach and the sea.

These features offer natural internal linking points for readers exploring our pitches, bungalows, sanitary blocks, sports facilities, snack bar‑pizzeria, and Cookie Policy.

Practical Takeaways for Your Stay

• Expect targeted coverage: Cameras are placed at selected access points and facilities—focused where protection matters most.
• Know your rights: You can access, correct, delete, transfer, or object to the processing of your personal data, and withdraw consent where it applies.
• Contact us anytime: Email qualitat@campinglesmedes.com or reach us through the channels listed in our Cookie Policy and Legal Notice for privacy requests.
• Plan with confidence: Our safety measures, family‑friendly facilities, and convenient services—like on‑site gas‑cylinder exchange and practical amenities—help make stays smooth from arrival to departure.

How This Helps You Enjoy More, Worry Less

Video Surveillance at Les Medes reduces risk around key zones without intruding on your experience. By limiting the purpose of recordings to security and aligning processing with lawful bases—especially the public‑interest ground for video images—we maintain both safety and privacy. Clear rights and straightforward contact options put you in control of your data at every step.

Conclusion

Your peace of mind matters. Video Surveillance at Les Medes protects people and property while respecting privacy and legal rights. If you have questions about monitored areas, how images are handled, or how to exercise your rights, we’re here to help.

Ready to plan a safe, relaxed stay on the Costa Brava? Contact our reception team or email qualitat@campinglesmedes.com. You can also review our Cookie Policy and Legal Notice for full details on data handling and your rights.